Research customer pain points
Prompt
“What are the biggest pain points in our customer interviews from the last quarter?”
find_skillsandread_skillsload the research methodology (first conversation only).get_productsidentifies the product. The agent asks you to pick one if there are several.customer_researchruns the first evidence search and returns the customer-research method.searchin browse mode (note_types: ["problem"]withdate_fromset to three months ago) pulls recent pain points.view_itemopens the most important ones for full context.
Draft a PRD from customer evidence
Prompt
“Use our research to draft a PRD for improving onboarding.”
get_productsandget_product_summarygive the agent the product’s goals, users and existing features.create_prdsearches for onboarding evidence and returns the PRD methodology and template.- Follow-up
searchcalls fill gaps, for example evidence on activation and setup time.find_sourcesandread_sourcepull the full context of key interviews.
create_shaping_note to store it in Evermuse.
Summarize a customer call
Prompt
“Summarize my call with Acme from last Tuesday and list the follow-ups we promised.”
summarize_conversationsearches sources withparticipant: "@acme.com"and a date range, and returns the summarization method.read_sourcereads the transcript, paging through long calls.
Compare against competitors
Prompt
“How do we compare to our top competitors, and where are customers telling us we fall short?”
competitor_analysissearches customer mentions of competitors and returns the competitor-analysis method.list_competitorslists tracked competitors, andget_competitor_capabilitiesfetches recent releases and capabilities for the most relevant ones.searchfinds customer evidence about switching, comparisons and missing features.
Prioritize what to build next
Prompt
“Which opportunities have the strongest customer evidence right now?”
get_opportunitieslists suggested opportunities with evidence counts and the number of distinct companies behind each, and returns the prioritization method.view_itemwithitem_type: "opportunity"opens the strongest candidates, andsearchchecks for counter-evidence.
Write user stories for a feature
Prompt
“Write user stories with acceptance criteria for bulk CSV export.”
user_stories searches evidence about exporting data and returns the user-story method. The agent
follows up with search for edge cases customers have hit.
What you get: INVEST user stories, each with acceptance criteria tied to real customer requests and the edge cases
customers reported.
Daily brief
Prompt
“Give me a brief of what we learned from customers since yesterday.”
write_brief searches recent evidence and returns the brief format. find_sources lists the
meetings and threads processed in that window.
What you get: a short brief of new themes, notable quotes, and changes compared with earlier evidence. It quotes
customers only, never your internal team.
Save research back to Evermuse
Prompt
“Add these interview notes to the Onboarding project in Evermuse.” (with notes pasted or a file attached)
get_projectsfinds the Onboarding project.add_sourcequeues the notes (or uploaded document) for processing, withnature: "evidence".
add_source, add_signals, update_signals, create_shaping_note and update_shaping_note change your workspace.
Most clients ask you to confirm before running a tool that isn’t read-only.